The Impact of Chatbot Conversations in Therapy Sessions

December 16, 2025 - 18:43

Clients now bring chatbot conversations into therapy sessions, marking a significant shift in the therapeutic landscape. This trend raises important questions about the implications for personal growth, emotional dependence, and the potential for frustration among clients and therapists alike.

As individuals increasingly interact with chatbots for support, they often develop a sense of connection and reliance on these digital companions. This phenomenon can lead to a duality in therapy, where clients may struggle to differentiate between the insights gained from automated responses and those derived from human interaction. While chatbots can provide immediate relief and information, they lack the emotional depth and understanding that a trained therapist offers.

Therapists are now tasked with navigating these conversations, exploring how clients' experiences with chatbots influence their emotional well-being and relational dynamics. This evolving landscape poses both challenges and opportunities for the future of relational work, prompting professionals to adapt their approaches to incorporate the realities of digital communication in mental health care.